Terms of Use

**Effective Date: ** [Jan 2024]

By accessing or using this Site, you agree to comply with and be bound by these Terms of Use (“Terms”). Please read these Terms carefully before using the Site. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any other terms, guidelines, or policies incorporated by reference. If you do not agree to these Terms, please discontinue using the Site.

2. Use of the Site

a. Eligibility

You must be at least 18 years of age to use this Site. By using the Site, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction.

b. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Use the Site in any way that violates applicable laws or regulations.
  2. Impersonate any person or entity or falsely represent your affiliation with a person or entity.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which may harm DM Call Center or its users.
  1. Introduce any viruses, trojans, worms, logic bombs, or other malicious material.
  2. Attempt to gain unauthorized access to, interfere with, or disrupt any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.

3. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, videos, software, and trademarks (the “Content”), is the property of DM Call Center or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any Content without the prior written consent of DM Call Center, except as expressly permitted by these Terms.

4. User Submissions

Any information or materials you provide to us through the Site, including but not limited to questions, comments, or feedback (collectively, “Submissions”), will be considered non-confidential and non-proprietary. By providing Submissions, you grant DM Call Center a worldwide, irrevocable, perpetual, royalty-free, and transferable license to use, reproduce, modify, display, and distribute such Submissions for any purpose.

5. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by DM Call Center. We do not endorse or assume responsibility for any third-party sites or their content, products, or services. If you choose to access third-party websites, you do so at your own risk, and you should review their respective terms and policies.

6. Disclaimers

a. No Warranty

The Site and its Content are provided on an “as-is” and “as available” basis, without warranties of any kind, either express or implied. DM Call Center makes no representations or warranties regarding the accuracy, completeness, or reliability of the Site or its Content.

b. Limitation of Liability

To the fullest extent permitted by law, DM Call Center and its officers, directors, employees, or agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless DM Call Center, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including attorneys’ fees) arising out of or related to your use of the Site or any violation of these Terms.

8. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Site, without notice, for any reason, including without limitation a breach of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts located in Kenya, and you consent to the personal jurisdiction of such courts.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. It is your responsibility to review these Terms periodically for updates.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us.